ABF 404 Communication for Leaders

Lecture Hours: 5
Credits: 5

Equips current and aspiring leaders with the essential communication skills necessary to lead effectively in today’s dynamic organizational environments. Delves into both internal and external communication strategies, emphasizing practical application through interactive activities, real-world case studies, and presentations.

Prerequisite: Entry into the Leadership Applied Baccalaureate Program; or completion of AAS degree; or consent of instructor.
Student Learning Outcomes:

Enhance team collaboration and productivity through active listening, providing constructive feedback, resolving conflicts, and effectively communicating organizational vision and change initiatives.
Recognize and adjust personal communication approaches to suit various situations and audiences, utilizing emotional intelligence to inspire and motivate teams.
Deliver impactful public presentations, manage media relations and crisis communications confidently, and engage stakeholders through effective negotiation and influence strategies.
Respect cultural differences and uphold ethical standards in all communication efforts, ensuring integrity and effectiveness in diverse environments.

Content Outline

Internal Communication
- Communication within teams and organizations
- Leadership communication styles and emotional intelligence
- Active listening, providing feedback, and conflict resolution
- Communication vision and change management
External Communication
- Public speaking and communication skills
- Media relations and conflict communication
- Stakeholder communication and negotiation skills
- Cross-cultural communication and ethical considerations