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Dec 07, 2025
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HTM 143 Hospitality IT Systems
Lecture Hours: 4
Credits: 4
Focuses on the current methods that tourists and travel providers use to connect to, purchase, and/or sell travel related products and services. Explores travel information systems, rate negotiation, and distribution of services.
Student Learning Outcomes:
- Describe the various ways in which tourists buy travel products and services.
- Identify and describe how travelers access information from other travelers.
- Explain the importance of intermediaries in the distribution of tourism services.
- Identify and describe the three different types of distribution channels that are used for tourism services.
- Define the roles of travel agencies in bringing tourists and tourism providers together.
- Identify and describe the major global distribution systems currently used to book travel-related products and services.
Content Outline
- Introduction and competitive advantage
- Computing basics and networks
- E-commerce and digital marketing in practice
- Restaurant management systems
- Hotel and resort technology
- Technology in meetings and events
- Maximizing revenues through global distribution
- Databases
- Information to knowledge
- Strategic hospitality technology investment
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