HS 140 Addressing Client Violence

Lecture Hours: 1
Credits: 1

Introduces the recognition, prevention, and management of clients demonstrating aggressive behavior. Stresses prevention of violence through early intervention and includes information on pre-aggression warning signs, as well as identifying self-regulation needs and skills for addressing challenging behavior.

Student Learning Outcomes:

Identify basic prevention strategies to help clients avoid engaging in violent behaviors.
Describe indicators present in the individual, the environment, and other staff which indicate the potential for violence.
Identify specific crisis intervention, defusing, and prevention techniques in managing client violence.
Apply individual and team communication strategies directed to the prevention of violence.

Content Outline

How the Purpose of the Agency Influences the Role the Human Service Worker Takes when Working with Clients who may use Violence
Risk Factors Associated with Clients who use Violence
Stress Model and Communication Model
Crisis Prevention and/or Management
Defusing Crisis Situations