HTM 143 Computer Reservation Systems

Lecture Hours: 4
Credits: 4

Focuses on the current methods that tourists and travel providers use to connect to, purchase, and/or sell travel related products and services. Explores travel information systems, rate negotiation, and distribution of services.

Student Learning Outcomes:

Describe the various ways in which tourists buy travel products and services.
Identify and describe how travelers access information from other travelers.
Explain the importance of intermediaries in the distribution of tourism services.
Identify and describe the three different types of distribution channels that are used for tourism services.
Define the roles of travel agencies in bringing tourists and tourism providers together.
Identify and describe the major global distribution systems currently used to book travel-related products and services.

Content Outline

Overview
- How tourists buy travel products and services
Travel Blogs
Hotels, Airlines, and Car Rental Companies
Traditional Travel Agents
Major Internet Travel Web Sites
- Expedia
- Orbitz and more
Meta-Search Engines
- Kayak
- Mobissimo
- TravelZoo and more
Travel Bidding
- Priceline
- Hotwire
Global Distribution Systems
Revenue Case Study