CJ 203 Crisis Intervention

Lecture Hours: 3
Credits: 3

Introduces an overview of a crisis state to include its potential root cause, the needed officer response and mitigation in such contacts. Covers initial recognication, intervention, defusing and assessment, resolution and/or referral, with emphasis on subject and officer safety. Includes personal recognition of threat levels, voluntary compliance, verbal and non-verbal communication, active listening, and mediation.

Corequisite: CJ 103 with criminal history clearance; or current professional in the field; or consent of instructor.
Student Learning Outcomes:

Identify personal effectiveness, self-control, and empathy as related to safety issues.
Discuss the “art” of gaining compliance using verbal communication.
Control difficult people and difficult situations in a non-violent manner.
Assess situations and encounters and match them to corresponding resolutions and/or organizations.
Identify ways to assess people, recognize threat levels and use appropriate physical force options

Content Outline

Main Objectives of Crisis Intervention
Causes of a Crisis Event:
- Mental Health
- Substance Use/Abuse
- Racial Battle Fatigue
- Other Causes
Threat Level Recognition/Response Determination
Empathy, Self-Control, and Control of the Event/Contact
Active Listening and Body Language
Verbal and Non-Verbal Communications
Use of Force in Violent Encounters/Events
Resolution