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Sep 07, 2024
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COMM 218Z Interpersonal Communication Lecture Hours: 4 Credits: 4
COMM218Z increases the knowledge and use of competent communication skills to better understand oneself, others, and the role of communication in interpersonal relationships.
Prerequisite: Placement into WR 115 (or higher), or completion of WR 090 (or higher) with a grade of C or better; or consent of instructor. Recommended: Placement into WR 121Z (or higher); or completion of WR 115 (or higher) with a grade of C or better.
Student Learning Outcomes: Common Course Numbering Outcomes
- Describe how culture, identity, perception, biases, and power influence the communication process.
- Recognize and analyze interpersonal communication concepts (e.g., ethics, verbal and nonverbal communication, listening, emotions, and conflict).
- Assess one’s own interpersonal skills to become more competent in a variety of relational contexts.
- Apply foundational concepts and theories to interpersonal communication.
Statewide General Education Outcomes:
- Engage in ethical communication processes that accomplish goals.
- Respond to the needs of diverse audiences and contexts.
- Build and manage relationships.
Content Outline
- Introduction to Interpersonal Communication
- Key elements
- Models of communication
- Characteristics of effective communication
- Self-Concept and Interpersonal Communication
- Self-concept
- Self-esteem
- Self-disclosure
- Perceptions
- Interpersonal perception
- Perceiving others
- Barriers to accurate perceptions
- Improving perception skills
- Cultural Perspectives in Interpersonal Communication
- Cultural and diversity defined
- Understanding culture
- Cultural events
- Cultural values
- Cultural contexts
- Barriers to effective intercultural communication
- Ethnocentrism
- Stereotyping
- Prejudice
- Listening Effectively
- Listening defined
- Listening styles
- Barriers to effective listening
- Improving listening skills
- Responding skills
- Verbal Communication
- Understanding how language works
- Recognizing the power of language
- Using language effectively
- Nonverbal Communication
- Understanding the importance of nonverbal communication
- Understanding nonverbal communication codes
- Kinesics (body movement, posture, and gestures)
- Eye contact
- Facial expression
- Paralanguage (vocal cues)
- Proxemics (use of space)
- Haptics (touch)
- Appearance
- Silence
- Chronemics (use of time)
- Interpreting nonverbal communication
- Conflict Management
- Understanding conflict as a process
- Conflict management styles
- Conflict management skills
- Developing Interpersonal Relationships
- Stages of interpersonal relationships
- Theories of interpersonal relationship development
- Strategies for developing interpersonal relationships
- Managing relationship challenges
- Interpersonal Communication in Context
- Interpersonal relationships at home: family communication
- Interpersonal relationships and computer-mediated communication
- Interpersonal relationships at work
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